Eden Switch FAQ | Convection Dry Herb Vaporizer

Linx Eden Switch FAQ

What is convection heating? 

Convection heating uses the airflow from you pulling on the device to circulate hot air inside the chamber. When hot air is passed through and around the herb, the terpenes and cannabinoids boil off at their ideal temperatures. This means dry herb is not directly touching the heating element. Make sure to take slow steady draws. It allows time for the hot air to circulate through the chamber and vaporize your herb evenly and thoroughly. 

What are Dosing Capsules? Do I need them?

The Linx Dosing Capsules are quartz cups that can hold approximately 0.1g of dry herb. The dosing capsule is not a traditional dry herb atomizer - it sits inside the chamber, therefore you will need one of the cups inside your device at all times. You can get up to 8 hits per filled capsule in average. 

Pack the capsule with finely ground dry herb loosely. Make sure not to overfill as the convection heating method needs room for the heat transfer.

I can’t get the dosing capsule out of my device, what shall I do?

The dosing capsule is held securely inside the chamber with the Seal (the metal ring that can be screwed to the chamber). This seal can be unscrewed from the top of the device. It is optional to use if you swap the capsules.  If you have only one capsule, it is suggested to keep the seal on to make the Eden Switch a fixed chamber dry herb vape.  The seal will keep the capsule from falling out when you empty out the used herb.

The capsule can be hot after you vape, make sure to wait till it is fully cooled down before touching.

What is AVB? Can I reuse my flower?

Already Vaped Bud, or AVB, is the ground material left behind after you use your vaporizer. These “grounds” can be reused in several ways. To reuse your flower, it should appear brown or slightly green. The AVB can be eaten directly by adding to any dish, or you can make cannabutter or oil using the AVB. There are plenty of great AVB recipes online! 

How do I get a good number of hits per dosing capsule?

In order to maximize cloud production, use finely ground dry herb and make sure to loosely pack the dosing capsule. Once the Eden Switch has reached its set temperature, take slow and steady draws. Activate the Power Boost feature to add extra heat when necessary. For maximum vapor production, use the red setting and Power Boost. 

I cannot seem to get vapor out of my device, why?

It's most likely that your mouthpiece needs to be cleaned.  If you look at the bottom of your mouthpiece, you'll see a metal piece at the end of the spring. This is the filter section and it might have been clogged.  Clean as needed.

Also check and make sure your fingers don't cover the air holes on the metal casing (the three vertical holes).

When you use a 100% convection heating vaporizer like the Eden Switch, we'd like to recommend a few tips. (1) Use finely ground cannabis. (2) Do not tightly pack the dosing capsule.  (3) Take slow steady draws.  Proper packing and draws allow room and time for hot air to flow through your dry herb and deliver the best flavorful clouds.

What accessories are compatible with the Linx Eden Switch?

All Eden Switch accessories can be access here.  Or you can click on Accessories on the top menu, then choose the device name to access accessories.

My device gets a bit warm. Is this normal and what should I do?

We uphold a strong value of providing a vapor path free of toxins, and The Linx Eden Switch is no exception with its medical grade stainless steel body and no synthetic materials used for insulation. Due to this health conscious design, the steel body may become warm with normal use. We have provided a customized silicone sleeve to be used on the outside of the device offering heat protection while at the same time leaving the Eden Switch’s vapor path untouched. You can also install the XL glass mouthpiece tube for better heat protection.

Can I use my Eden Switch with extracts/concentrates?

Absolutely. The Eden Switch is a dry herb vaporizer. With the Lava Plates (sold separately), concentrates can be used simultaneously with dry herb in the Eden Switch’s dosing capsule. 

Why does my Eden Switch flash all four colors and then extinguish them when attempting to charge the device? Additionally, why doesn't it charge or turn on?

Your device may be experiencing an overdrained battery. Please ensure to keep your device charged for more than 8 hours and the battery should be reactivated and get charged. If the issue persists after doing so, please don't hesitate to reach out to us by submitting a ticket and we will initiate the warranty process for you.

What is the warranty for the Eden Switch?

Eden Switch is covered by one year limited warranty. If you have warranty questions or need support, please contact us by submitting a ticket, select "Warranty". Make sure to include your order number (LNXVPR followed by numbers), product and a detailed description of the issues so we can start the warranty service. Videos or pictures are recommended if available.  Please do not tamper any parts of the device as tampering will void your warranty.  Also check out our warranty page for detail coverage.