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I am new to honey straw, how do I use my Ares?
Ares is easy to use.  Put your product into the glass jar, hold the power button and dip the ceramic rod in your product.  Make sure not to submerge the ceramic housing in the product as it might create clogging of the vapor path.   Be cautious that the ceramic rod can get extremely hot when heated, do not touch before it's completely cooled down.  We recommend to put the atomizer cap on the device immediately after use to avoid burning.
How do I clean my atomizer?
Submerge your entire atomizer in Isopropyl alcohol for two hours. Dry the atomizer completely before reattaching to your battery.
How do I clean my mouthpiece?
Unscrew the glass mouthpiece tube from the stainless steel sheath.  Use a Q-tip soaked with Isopropyl alcohol, gently rub the inside and outside of the glass tube as well as the metal base until clean. 
How do I clean other parts of the device?
Completely disassemble the Linx Ares into 5 parts.  Use Isopropyl alcohol and Q-tips, swab all surfaces and air paths. Use cleaning brush to clean the air path tube.  Do not submerge an part in any liquid.  
Can I use my Ares with loose leaf?
No.  The Ares is designed for use with extracts only.      
Can I use my Hypnos Mouthpiece on Ares?
Yes, the glass mouthpiece section is interchangeable between the Ares and the Hypnos lines.  If you have a Hypnos mouthpiece, unscrew the Glass Mouthpiece Section off the Metal Filter Section and re-attach the glass section to your Ares, you are good to go. If you have an Ares mouthpiece, a separate Metal Filter Section must be attached to the glass section to make a fully functional Hypnos mouthpiece. 
Why does my Ares keep flashing white?
The Ares flashes white 10 times when the battery is depleted. Charge the battery fully before next use. 

The battery will also flash 3 times when the power button is held for 15 seconds.  This indicates that the overheat protection feature is triggered and your device will be shut off automatically.   Press the power button 5 times to turn back on the device.
Can I use my own 510 battery?
No. Ares requires special charging port.  Ares atomizer only works with the charger come with the kit. 
What is the warranty for Ares?
Hypnos Zero is covered by one year limited warranty.  If you have warranty questions or need supports, please contact us by submitting a ticket, select "Warranty". Make sure to include your order number (LNXVPR followed by 4-digit number), product and a detailed description of the issues so we can start the warranty service. Videos or pictures are recommended if available.  Please do not tamper any parts of the device as tampering will void your warranty.  Also check out our Warranty page for detail coverage.
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