Submerge your atomizer (ceramic plate side down) in 1cm of Isopropyl alcohol for two hours. Dry the atomizer completely before reattaching to your battery. Do not try to poke, scratch, push, pull or move the ceramic plate in any way with any tool as this may permanently damage your atomizer. Also check out the cleaning video above.
Unscrew the glass mouthpiece tube from the metal filter section. Soak the filter section in Isopropyl alcohol for two hours to clean it. Using a Q-tip soaked with Isopropyl alcohol, gently rub the inside and outside of the glass tube as well as the metal base until clean.
The Hypnos Zero flashes white 10 times when the battery is depleted. Charge the battery fully before next use.
The battery will also flash 10 times when the power button is held for 15 seconds. This indicates that the overheat protection feature is triggered and your device will be shut off automatically. Press the power button 5 times to turn back on the device.
It is normal for the plate to turn dark at times. The device will function the same way and it will definitely not affect your vaping experiences. Do not try to poke, scratch, push, pull or move the ceramic plate in any way with any tool as this may permanently damage your atomizer.
Hypnos Zero is covered by one year limited warranty. If you have warranty questions or need supports, please contact us by submitting a ticket, select "Warranty". Make sure to include your order number (LNXVPR followed by 4-digit number), product and a detailed description of the issues so we can start the warranty service. Videos or pictures are recommended if available. Please do not tamper any parts of the device as tampering will void your warranty. Also check out our Warranty page for detail coverage.
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